MarkMeets Competition Terms And Conditions

General Competition Terms and Conditions

These terms apply to competitions and prize draws promoted by MarkMeets, unless the individual competition states otherwise. Please read them alongside the entry instructions and any additional terms published on the relevant competition page.

Individual competition terms explain the prize, entry method, opening and closing dates, eligibility requirements and any special conditions. Where they differ from these general terms, the competition-specific terms take precedence, subject to applicable law.

Key Information for Entrants

  • Unless stated otherwise, entrants must be aged 18 or over and resident in the United Kingdom.
  • One entry per person is permitted unless the competition expressly allows additional entries.
  • Supply accurate contact details and follow the published entry instructions.
  • Prize draws use random selection from eligible entries. Judged competitions follow the criteria stated on the competition page.
  • Non-cash prizes have no cash alternative unless expressly stated.
  • Travel, accommodation and other expenses are excluded unless expressly included in the prize description.
  • Winner notification, response deadlines and delivery arrangements are explained below and in the individual competition terms.
  • Personal information is handled in accordance with our Privacy Policy.
MarkMeets competition terms and conditions

1. The Promoter and Applicable Terms

Unless the competition identifies another promoter, references to “we”, “us” and “our” mean MarkMeets. Our correspondence address is 86–90 Paul Street, London EC2A 4NE. Competition enquiries can be sent to Info@MarkMeets.com.

Where a third party promotes a competition or supplies a prize, the competition page will identify the relevant organisation and explain its role. Any additional supplier terms that materially affect participation or use of the prize should be made available before entry.

By submitting an entry, you agree to these general terms and the applicable competition-specific terms. You should retain a copy for reference.

2. Eligibility

Unless expressly stated otherwise, competitions are open to UK residents aged 18 or over. Additional requirements may apply to particular prizes, including travel documents, driving licences, venue age restrictions or health and safety requirements.

Employees of MarkMeets, organisations directly involved in administering the competition, prize providers and their immediate families are not eligible to enter.

We may request reasonable evidence of identity, age, residence or other eligibility requirements before awarding a prize. Any documents requested should be supplied through the method specified by our team.

Competitions Open to Under-18s

Entry by anyone under 18 is permitted only where the competition-specific terms expressly allow it. A parent or legal guardian may need to provide written permission, accept the applicable terms and receive the prize on the winner’s behalf.

Where a release or participation document is required, the parent or guardian must complete it before the child participates or receives the prize. Age-restricted prizes remain subject to the applicable restrictions.

3. Entry Requirements and Methods

Enter through the method stated on the competition page and within the published entry period. Entries must be received by the closing date and time. Unless stated otherwise, times refer to UK local time.

Entrants must supply their name and the contact information requested. Please check your details carefully, as incorrect information may prevent us from contacting you or delivering a prize.

Unless expressly permitted, entries must be made personally, using the entrant’s own name. Entries on behalf of another person, a syndicate, group, society or company are not permitted.

Only one entry per person is allowed unless the individual competition states otherwise. Using multiple names, accounts or automated systems to bypass an entry limit is prohibited.

Telephone, Text and Postal Entries

Where telephone or SMS entry is offered, use the number, keywords and format specified. The competition information will state any applicable charges and restrictions. Your service provider may also charge for calls, texts or data.

Telephone and SMS entries must be received while the entry route is open. Sending a message before the deadline does not establish that it was received in time. For postal entries, proof of posting is not proof of receipt.

4. Invalid Entries and Disqualification

We may reject entries that are late, incomplete, unreadable, inaudible, incorrectly submitted or otherwise fail to meet the published requirements.

Entries must not infringe another person’s rights or contain unlawful, defamatory, threatening, discriminatory or otherwise inappropriate material.

We may disqualify entrants where there is reasonable evidence of fraud, tampering, automated entry, manipulation of voting or a material breach of the applicable terms. Where a prize has already been awarded following such a breach, we may seek its return or reimbursement where legally justified.

We are not responsible for entry failures caused by circumstances outside our reasonable control. This does not exclude responsibility where the failure results from our own breach of duty.

5. Winner Selection

For prize draws, winners are selected randomly from eligible entries, using a verifiable random process or appropriate independent supervision. Where a correct answer is required, only qualifying correct entries enter the draw.

For judged competitions, the competition page will explain the judging criteria and selection process. An independent judge, or a panel including an independent member, will be used where required.

Unless stated otherwise, a person may win only one prize in the same competition. Any voting process or tie-break procedure will be explained in the competition-specific terms.

6. Winner Notification and Claims

Unless the competition states otherwise, we aim to notify winners within 28 days of the closing date, normally by email. Telephone or written notification may also be used where appropriate.

Winners should check their inbox and spam folder. Unless a different deadline is stated in the competition terms, prizes must be claimed within 21 days of notification.

Where we request a postal address or other delivery information, winners must provide it within 14 days of that request, unless another deadline is specified.

Time-sensitive prizes may require a shorter response period, which will be stated in the competition information. If a winner cannot be contacted, fails to respond by the applicable deadline, declines the prize or does not meet the eligibility requirements, we may select a replacement using the original selection method.

If contacting us from a withheld telephone number, please provide enough information for us to identify your entry and respond.

7. Prizes, Substitutions and Delivery

The number and nature of prizes are stated in the individual competition information. Prizes are non-transferable and non-exchangeable unless expressly agreed. No cash alternative is offered for a non-cash prize unless stated.

If circumstances outside our reasonable control make the advertised prize unavailable, we will seek to provide a reasonable equivalent of equal or greater value. Prize substitution will not be used simply to avoid awarding the advertised prize.

We aim to fulfil prizes promptly, normally within 30 days of the closing date unless a different fulfilment timetable is clearly stated in the competition terms. Please contact us if a prize has not arrived within the stated period.

Physical prizes are normally delivered to UK addresses. Tickets, vouchers or other prizes may be supplied electronically or through the named prize provider. Winners must notify us promptly if their contact details change.

If a prize is lost, delayed or damaged, contact us so we can investigate with the delivery service or supplier. Responsibility will depend on the circumstances and applicable law.

Any stated retail value reflects the supplier’s information at the time of publication and may subsequently change.

8. Costs and Expenses

Only the items expressly listed in the prize description are included. Unless stated otherwise, winners are responsible for travel to and from venues, accommodation, meals, spending money, insurance and other incidental expenses.

Any personal tax liability arising from receiving a prize is the winner’s responsibility. Winners should obtain independent advice if they are unsure about their position.

Obtaining time off work, study or other commitments to use a prize is the winner’s responsibility.

9. Event Tickets, Premieres and Meet-and-Greets

Event prizes must be used on the dates stated and are subject to the venue’s admission rules, age restrictions, security arrangements and reasonable conditions of attendance.

Check the prize description for its exact inclusions. A film screening ticket does not automatically include red-carpet access, a celebrity meeting, hospitality or an afterparty.

Celebrity appearances and meet-and-greet arrangements can change. Where an advertised prize element becomes unavailable, we will explain the position and consider an appropriate alternative in accordance with these terms and applicable law.

If an event is cancelled, rescheduled or materially changed, we will liaise with the provider about available arrangements and notify affected winners. A cash alternative is not automatically available.

Winners and guests must behave safely and follow lawful instructions. Unsafe, unlawful or seriously disruptive behaviour may result in refusal of admission or removal by the organiser.

10. Holiday and Travel Prizes

The competition-specific terms will describe the travel and accommodation included, permitted travel dates, booking deadlines and any restrictions. Do not assume that transfers, baggage, meals, insurance or other extras are included.

Unless expressly stated otherwise, holiday prizes must be taken within six months of the competition closing date. Any fixed dates stated in the prize description take precedence.

Winners and companions are responsible for valid passports, visas, entry permissions, relevant health requirements and suitable insurance, unless expressly included. Any taxes or compulsory charges payable by the winner must be clearly identified in the competition information.

Winners must check current government travel advice and comply with the reasonable conditions of airlines, accommodation providers and other suppliers.

Where an under-18 winner is permitted, written parental or guardian consent and an accompanying parent or guardian may be required. The relevant conditions also apply to travelling companions.

If a winner cannot travel for personal reasons, a replacement prize is not automatically available. Where cancellation, travel restrictions or supplier failure affect the advertised prize, the position will be assessed under the applicable terms and law.

11. Physical Activities and Safety

Competitions or prizes involving physical activities may have additional safety and suitability requirements. Relevant restrictions will be explained before participation.

Where necessary, participants may be asked for appropriate medical clearance or to complete a participation document. Health information should be supplied only through the designated process and handled in accordance with the applicable privacy information.

No participation document removes rights or liabilities that cannot lawfully be excluded.

12. Personal Information

We use entrants’ information to administer competitions, assess eligibility, contact winners, fulfil prizes and maintain appropriate records. Our Privacy Policy explains how personal information is handled.

Relevant details may be shared with organisations helping administer a competition or deliver a prize. Competition information should explain any additional use or sharing.

Entering a competition does not automatically subscribe you to marketing. Any optional marketing choice will be presented separately and handled in accordance with applicable requirements.

If you supply another person’s details, you must have an appropriate basis to do so and ensure they receive the relevant information about how their details will be used.

13. Winner Information and Publicity

We may publish or make available limited information demonstrating that a valid prize award took place, such as a major prize winner’s surname and county. Entrants may contact us to object to, or request a reduction in, the information disclosed.

Where required, information may still be provided privately to the Advertising Standards Authority or another competent authority.

Any additional publicity involving a winner’s photograph, interview or promotional appearance will be explained in advance and agreed where required. No appearance fee is payable unless separately agreed.

14. Photographs, Videos and Other Entry Content

If entry requires a photograph, video, written submission or other creative material, you must own the necessary rights or have permission to submit it. You must also have appropriate permission from identifiable people featured, including parental or guardian permission where necessary.

You retain ownership of your entry. By submitting it, you grant MarkMeets a non-exclusive, royalty-free licence to use it to administer and judge the competition, announce its results and report on or promote that competition.

This permission includes publication through our website and relevant social channels, reasonable formatting or editing, and use by a named competition partner for the same purposes. Online coverage may remain accessible as an archive after the competition ends.

Any wider use, transfer of ownership or additional licensing requirement must be expressly explained in the competition-specific terms before entry. We will not claim unrestricted rights for unrelated purposes through these general terms.

Entries must not breach another person’s copyright, privacy or other rights. Nothing in these terms prevents an entrant from raising a legitimate concern about the use of their material.

15. Changes, Technical Problems and Cancellation

We may need to suspend, amend or cancel a competition where unavoidable circumstances outside our reasonable control materially affect its security, fairness or operation. Examples include fraud, serious technical failure or the cancellation of an associated event.

Any action will be proportionate, explained to entrants where practicable and taken with regard to those who have already entered. Closing dates will not be changed merely for convenience or because fewer entries than expected have been received.

Cancellation does not automatically remove an obligation to award an advertised prize or a reasonable equivalent. We will assess the appropriate arrangements under the circumstances and applicable requirements.

Changes to these general terms normally apply to future competitions. We will not retrospectively impose materially disadvantageous conditions on existing entrants.

16. Decisions and Complaints

Selection and judging decisions are final within the published competition process, subject to correction of errors, applicable law and entrants’ rights to raise a complaint.

For a competition enquiry or complaint, email Info@MarkMeets.com with the competition title, relevant dates and a clear explanation of the issue. Please do not include unnecessary identity documents in your initial message.

17. Responsibility and Liability

We will take reasonable care in administering competitions. We are not responsible for losses caused solely by circumstances outside our reasonable control, an entrant’s failure to follow the published instructions or inaccurate information supplied by an entrant.

Third-party prize providers may have their own applicable terms. Their involvement does not automatically remove any responsibility MarkMeets has as promoter.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited. Your statutory rights remain unaffected.

18. General Provisions and Governing Law

If a provision is found to be invalid or unenforceable, the remaining provisions will continue to apply where legally possible. A failure to enforce a provision on one occasion does not automatically waive the right to enforce it on another.

These terms are governed by English law, subject to any mandatory protections applying in your place of residence. The courts of England and Wales have non-exclusive jurisdiction, without removing any right you may have to bring proceedings in another competent court.

Author Profile

Mark Meets
Mark Meets
Articles published under the MarkMeets byline are written and edited by our shared editorial team. Our coverage spans entertainment, business, technology, lifestyle and other topics of interest to MarkMeets readers.
Latest entries