The Role of Artificial Intelligence in Enhancing Live Casino Gaming

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After the release of AI tools, every sector including the gambling industry, has identified various ways to use it. Using artificial intelligence not only saves time, money and energy but it also makes the process smoother for a better customer experience. AI has a significant role in enhancing the live casino gaming experience. We have discussed it in detail below.

New AI Live Dealers

The new age of live casino online is evolving quickly and adopting the use of AI to streamline all their processes. For example, they have shifted to smart AI-based customer support for quicker and more meaningful resolution. Also live games on these sites are also including some AI features such as AI characters, games developed using AI, etc.

Artificial intelligence is growing quickly day by day. Now, with a single click, you can generate artificial characters with human-like skin, body language, tone, movement, etc. For live casino games, there is no need to make big body movements, and with minimal movements, you can easily run the game. That is why AI characters are being used in such games. Game developers are using such characters and integrating them with AI chatbots to respond to customers’ requests smartly.

Text Recognition Through AI in Live Casino Games

Live casino developers are now using AI chatting technology like ChatGPT to bridge the communication gap between the player and the AI dealer. This is similar to the traditional live dealer games where the player texts the dealer, and the dealer responds to them using their voice.

New-age games based on artificial intelligence can do the same thing. Now, you can write your request in the text box, and the artificial intelligence will read your text, process it, and create a unique reply to your text. The AI dealers will respond using the output text generated through the AI chatbot.

Benefits To Players

If you open a random i-casino, you will see that thousands of slots and other types of games are available on the site. However, when you visit the live games section, you will see only a hundred or fewer games available. The reason for such a low number of games is the high cost of hiring real persons as dealers for these games.

For each game, you need to hire more than one dealer to keep the game running 24/7. Therefore, a single game-developing company can have only a few live games. Players who like live dealer games have to play those same old games every day. They yearn for new games, but it does not release for months.

This gap in demand and supply can be easily mitigated using artificial intelligence. You can use different AI software to create countless live dealers with their own unique personalities, traits and quirks. You can use them to create new live games rapidly. You can lessen your game development time and quickly deploy new games for players.

Is A Human Dealer Thing Of The Past?

With the growing technology of artificial intelligence, it is now possible to create human-like characters and human-like thought processes. Betting sites are using AI to mimic human tendencies. However, emotion is something that AI can never replicate. In live games, the dealer is more than a participant who runs the game, he is your partner who you can talk to while playing the game.

That is why the dealer must be able to read the emotions and reactions of the player to understand their mindset. Without understanding the player, the betting establishments will never be able to build relationships with their customers, and they will not be able to build a loyal customer base. That is why it is still important to hire real human dealers for online real-money games which are played live.

Author Profile

Adam Regan

Deputy Editor

Features and account management. 3 years media experience. Previously covered features for online and print editions.

Email Adam@MarkMeets.com