Top Tips To Improve Your Spa Facilities

The traditional spa has evolved. It’s no longer an opportunity to be pampered and escape the reality of life.

Today, clients are looking for a more immersive experience and one that focuses on healing the mind, body and soul. That’s why all spas should be looking at the latest professional massage tables and other top tips to improve your spa facilities.

Technologically Advanced Massage Tables

A basic massage table may be okay in your own home. However, if you’re heading to the spa you’ll want to see the best possible massage table options. Spa owners should be aware of this.

The latest tables are designed with advanced technology. They can be used to give a variety of traditional massages. Alternatively, the same table can offer hydrotherapy treatments, pedi-spas, and a variety of other water-based options.

Your clients want the best possible service and the maximum array of treatment options. A professional massage table will allow them to experience several treatments without having to move. What could be more relaxing than that?

It’s certain to help your brand reputation and ensure your clients return again and again.

The Right Furniture

If you’re going to invest in the best massage tables then you need to consider the rest of the furniture in your facility. That means your trolleys, storage units, and even your desks need to be the same quality as your tables.

This helps to create the right impression when clients arrive, allowing you to charge a little extra. It also makes it easier for everyone to enjoy their day. That includes employees as, with the right facilities and tools to hand, they will be better able to focus on the job.

Clients will get the best possible service and your bottom line is likely to reflect this.

Contactable

The age of the phone isn’t dead. However, an increasing number of people prefer to make reservations and discuss issues via email or even social media.

It’s important that your spa contact details are easily accessible. More importantly, if a client contacts you, it’s essential that you reply promptly.

Ensuring your customer service staff have all the tools they need and a comfortable work environment will ensure replies are prompt, helpful, and beneficial to your brand image.

Don’t Forget the Refreshments

Refreshments don’t need to be expensive. Most clients will appreciate a nice cup of tea and a healthy snack, such as some fruit.

It helps them relax, makes the day more satisfying, and encourages them to stay longer. That can mean they book additional treatments which are good for business.

Include The Little Extras

Finally, don’t forget about the small details, such as towels, robes, and basic toiletries. While regular visitors will know what they should bring, new clients often don’t. Providing everything they need helps them enjoy the experience, and come back.

Summing Up

As spas become more popular the level of competition increases. You need to be ahead of your rivals. The best way to do this is by offering the best possible service. It will keep your clients satisfied and returning for more.

Author Profile

Renée Bourke: Interviewer

Renée has carried out many celebrity interviews for us from boybands to hanging backstage at showbiz parties. The Aussie stars acting credits include Home and Away + Across The Pond.

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