Zoome Casino Australia Loyalty and VIP Tiers Guide

Casino loyalty programmes turn eligible account activity into points, status progress and member rewards. At Zoome Casino Australia, the programme runs across 10 levels with five named VIP statuses: Bronze, Silver, Gold, Platinum and Secret. Every AU$30 wagered on real-money slots earns 1 CompPoint automatically, with no opt-in required. Table games and live dealer titles contribute at roughly 5% of the slots rate, making slots the practical path to tier progression.

How Points Accumulate at Zoome

Points are earned at 1 CP per AU$30 wagered on slots and converted into bonus funds directly from the account dashboard. The tier structure rewards consistency: the more eligible activity, the faster the level progression.

Bronze is the first named VIP status. It requires a deposit of 6,000 EUR and a wager of 60,000 EUR within one quarter. A Fast Track option is available — deposit 1,500 EUR in a single casino day to receive Bronze status for 30 days.

The Five VIP Statuses

VIP Status	Entry path	Key unlock
Bronze	6,000 EUR deposit + 60,000 EUR wagered per quarter	Higher cashback, priority support
Silver	Higher quarterly thresholds	Increased cashback rate
Gold	Further progression	Personal account manager
Platinum	Top standard tier	Premium cashback and reload terms
Secret	Invitation only	Bespoke offers, highest limits

VIP entry thresholds are stated in EUR as per the programme terms.

Thursday Cashback and Live Cashback

Thursday cashback is calculated on slot losses over the previous seven days. The rate starts at 3% at Level 2 and reaches 20% at Level 10, with a 5x wagering requirement and a maximum of AU$7,500.

A separate Live Cashback programme runs without wagering requirements and covers live game losses. It is available to VIP players only, with rates from 3% at Bronze to 12% at Secret level. The maximum Live Cashback withdrawal is AU$750.

Service Benefits by Level

From Bronze upward, players receive higher cashback rates and access to Live Cashback. Gold unlocks a dedicated personal account manager. Platinum and Secret add bespoke reload offers, exclusive tournament access and birthday bonuses. The Secret tier carries the highest withdrawal limits and personalised promotional packages.

Loyalty free spins issued through the programme carry a 20x wagering requirement and a AU$1,500 maximum win cap.

FAQ

How Are CompPoints Earned at Zoome Casino?

One CompPoint is awarded for every AU$30 wagered on real-money slots. Table games contribute at approximately 5% of the slots rate.

What Is the Maximum Thursday Cashback?

The maximum is AU$7,500, available at Level 10 with a 20% rate and a 5x wagering requirement.

When Does a Personal Manager Become Available?

A dedicated account manager is assigned from Gold VIP status upward.

What Is the Secret Level?

It is an invitation-only tier for the most active players, offering bespoke promotional packages and the highest available limits.

Do Loyalty Free Spins Have Wagering Requirements?

Yes. Free spins from the loyalty programme carry a 20x wagering requirement and a AU$1,500 maximum win cap.

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