How to deal with resellers with low budgets and those who send no details

Dealing with inquiries from individuals who make ‘low offers’ or show little intention to commit can indeed be frustrating no matter what services you sell.

If you have a great product people buy from you right? but many people want to ‘reseller services’ which can be both good and bad. Many of those people are freelance and are unfamiliar with many products especially if they are digital services and all too often reply on bad data to assess the quality of the services. (site A) for example has a high domain authority, has been featured in dozens of globally known outlets and trusted around the globe with over 1.4m vistors each month. So why would a copycat company (Site B) with the same domain rating (through paid links) charge the same for a sponsored post when the product from site B is inferior in every way and ranks for nothing, it makes no sense right? Being a trusted brand shows value and you need to show it.

Bad performing sales people often make low ball offers due to their inability to sell, or bullshitters may promise orders if get a good rate and so on and never deliver. The reality is many potential resellers often refuse to send details and do themselves no favours and just look amateur.

When a client wants to work with you, why if they want a cheap price would they not send a pitch including detailed requirements, links to work, and order volume, opposed to just trying to get a good price instead of seeing the value in the service and learning how to best sell it?

Buyers often make multiple inquiries that create a lot of double work, sending generic emails and rarely commit to orders or even don’t bother and ignore requests for details, and all too often email using a plain name to hide their identity which creates no trust. To streamline the process and foster trust, we kindly request that potential clients provide specific details upfront and engage in open communication. This helps us evaluate their requirements effectively and ensures a more fruitful collaboration.

In an effort to establish trust and transparency, we encourage clients to use official email addresses or provide sufficient information about their organization. This enables us to develop a professional relationship and ensures that both parties can proceed with confidence.

We believe that by fostering open communication and understanding, we can cultivate successful partnerships based on mutual respect and shared goals. Our aim is to deliver high-quality services that not only meet but exceed our clients’ expectations. Together, we can build a long-lasting business relationship that benefits both parties.”

All this adds unnecessary delays to selling your product and takes time away from assisting other clients.

To address this issue and make your expectations clear, you can take the following steps as a seller of services from bespoke software to logo design and guest posts.

  1. Clearly state your requirements: On your website or any platform where you receive inquiries, provide detailed information about your services, pricing, and any specific criteria you expect potential clients to meet. Make it clear that serious offers must include relevant information.
  2. Set a minimum budget threshold: Specify a minimum budget or price range for the services you offer. This can help deter inquiries from individuals with unrealistic or extremely low budgets.
  3. Request necessary information upfront: Ask potential clients to provide specific information in their initial inquiry, such as their project details, goals, timeline, and budget range. This can help filter out those who haven’t done their research or are not serious about their request.
  4. Implement a pre-screening process: Consider implementing a pre-screening process, such as a brief questionnaire or a form to gather essential details from potential clients before engaging in further discussions. This can help you assess their seriousness and ensure they meet your criteria before investing additional time.
  5. Communicate your expectations clearly: When you receive inquiries that don’t meet your requirements or show little commitment, politely but firmly respond to them. Express that you expect serious offers with proper information and explain that offers lacking necessary details will not be considered.
  6. Automate initial responses: If you receive a high volume of inquiries, consider using email templates or automated responses to address common inquiries and set expectations upfront. This can save you time and ensure consistent messaging.

Remember, it’s essential to maintain a professional and courteous tone in all your communications, even when rejecting offers. While you may encounter individuals who don’t meet your standards, by setting clear expectations and communicating them effectively, you can increase the likelihood of attracting more serious inquiries from potential clients who align with your business requirements.

Author Profile

Lee Clarke
Lee Clarke
Business And Features Writer


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