Almost all employers track their employees’ performance in some form to ensure that they are meeting certain standards and objectives so that productivity remains on track. Conventionally employers or managers would check on employees directly, observe their work, or measure their overall productivity to ascertain that performance levels were optimal.
However in today’s workplaces those conventional methods of measuring performance may not suffice. Increasingly work is carried out digitally on computers, and short of standing over an employee’s shoulder and watching them work, it will be difficult for you to measure their performance directly. While it is still possible to review the final productivity figures, that data by itself provides an incomplete picture that can only tell you so much.
Monitoring and Tracking Computer Activity
To bridge this gap and more accurately evaluate the performance of employees, it has become essential to monitor and track computer activity. That goal can be accomplished through the use of software such as WorkExaminer that is designed to monitor computer usage and track exactly what users are doing on their computers.
Via WorkExaminer it will be possible for you to track a variety of different metrics involving both software as well as internet usage. It is able to differentiate between active and idle time spent on computers and the software that were used during that duration, and can also provide an in-depth view of websites that were visited and the duration spent on each of them.
In short the data that WorkExaminer tracks will give you a full view of how your employees are spending time on their computers. Essentially it will act in lieu of conventional methods of tracking performance that were used in the past, and can help you to understand what your employees are up to during working hours.
Correlating Performance Data of Employees
Although on its own the data that monitoring software provides really just tells you how employees are spending their time, it is an invaluable tool to help contextualize other performance data. For that reason monitoring data should be correlated against other performance data, and used as a critical part of its analysis.
More specifically, by reviewing final productivity data from an employee you can see whether or not their performance is satisfactory or not. If it isn’t the data provided by monitoring software can then be factored in to identify the cause of that drop in performance, such as time wastage, inefficient working patterns, or unexplained idle time.
Historical monitoring data can help to pinpoint issues as well by comparing computer activity between months when performance was good with the months when it was not. Simply put any deviations or changes can be identified, and flagged as potential causes. The more data that is available, the more accurate this process will be.
Identifying Office-Wide Performance Trends
Aside from providing a more accurate depiction of individual employees’ performance, the data can also be used on an office-wide level. It can be used to identify performance trends across all employees and spot potential inefficiencies that may be affecting the overall productivity.
In larger offices it may be used to track employees within a department, compare their activity levels, and correlate it with performance data. Unlike individual performance data, this can be used to identify areas of improvement across the entire office or in specific departments to help boost their efficiency and productivity.
It should be clear by now how computer monitoring software can help to provide better performance data for you to evaluate individual and office-wide performance. Not only will it contextualize your productivity data, but it will also provide insights into trends, issues, and efficiency levels.